Sims Mitsubishi Testimonials in Medina, OH

Hear What Our Customers Have to Say

"Make sure the customer is happy"

Windy and Kevin were able to get me in the truck I wanted! Very mindful and experienced! First time buying from car dealership and had a great time!! Overall process was easy!
Kevin and Windy made customer happy, Sims Mitsubishi Medina, Ohio
The staff was awesome, took very good care of me with what I ask for seems like a great team there. Anyways I ask a few question they answered I would recommend this dealership forsure and the owner Mark is a down to earth guy. Thanks to all the staff there I had a wonderful experience buying my car.........
Mark is down to earth, Sims Mitsubishi Medina

"Repeat customer are the life blood of long time businesses"

First off, I love the 2016 Mitsubishi Outlander GT. I purchased in June. Already have 3000 miles on it. Great Ride and Good on Gas. The car is really well equipped for the price. I am on the road lot and the ride is great. Not looking forward to using the all wheel drive in January!

The team there is great. From the moment you walk in, you are greeted and offered assistance. All very friendly. The purchase part was easy. They took time to understand my needs and helped me find the car with the Package and Options I needed. Signing the paperwork and Delivery was quick and easy.

I have been a Customer of Mark Sims since 1991. I have bought 7 cars from him personally and my family another 5. Honest, reputable and one of the most personable Dealers you will ever meet. He is at the store and works to make sure all his customers feel welcomed.
Repeat customer for many years, Sims mitsubishi
I am a primary care physician visiting this dealership with interest in the Outlander Sport. I had my eye on one particular model on the lot that did not come with remote start and fog lamps.... a must for me. I went straight to the parts department (where I think you can always get honest and straight forward information regarding the product and the dealership). Scott was there to answer all my questions regarding adding those options... (he was unaware that I was considering a new car purchase as I told him I already owned a 2016 model.) It was important to me that I did not get aftermarket parts. Scott assured me this would not be the case and that these features could easily be added with genuine Mitsubishi parts. Scott was very enthusiastic about Mitsubishi and his enthusiasm was contagious. Scott has worked with Mitsubishi for 12 years..... he knows the product!! Now excited about the vehicle, I met with Kevin in sales to take a test drive. It was immediately obvious that Kevin knew all the details regarding the vehicle and could answer all the questions including "test questions" I threw at him in which I knew the answers based on my research. I had been to a few other local Mitsubishi dealers where I was educating the salespeople regarding the vehicle. Not the case at this dealer. Kevin gave me the keys to the vehicle and told me to drive and take my time. I spent 10 miles becoming familiar with the car. I liked the steering response, brake feel, performance, and you hardly know the car is running at idle.... really quiet and smooth.....better than my parent's Camry. The value, mpg, and warranty was the icing on the cake. Kevin was great in the negotiating process and the finance dept had me in and out within a half hour. Overall, a great experience. I am a first time Mitsubishi owner and so far, I am very impressed.
See what customers say about their experience. 



Directions MEDINA, OH 44256

  • Sales: (330) 722-8000
  • Service: (330) 722-8000
  • Parts: (330) 722-8000


  • Monday 10:00AM - 8:00PM
  • Tuesday 10:00AM - 6:00PM
  • Wednesday 10:00AM - 6:00PM
  • Thursday 10:00AM - 8:00PM
  • Friday 10:00AM - 6:00PM
  • Saturday 09:00AM - 5:00PM
  • Sunday Closed