2908 Medina Rd
Directions Medina, OH 44256

  • Sales: (866) 786-6701
  • Service: (888) 843-7097
  • Parts: (888) 862-1834


Click on one of the people below to find out more information.

  • Mark Sims
    President/Head of Customer Experience
    (330) 722-8000

    Head of Customer Experience - "the customer has to be happy, period". This is our step one and is a priority everyday and it is my job to fight for this daily.   Mark has lived in Cleveland all of his life and has been extremely involved in the community, from Big Brothers to various entrepreneurial programs for young people, to Medina County Board of developmental disabilities to the Medina County Fair etc.  He previously turned around a Buick dealership in Willoughby, Ohio shortly after graduating Marquette University.  Then he turned around Chevrolet store to become a top GM certified used dealer in Lyndhurst, Ohio.  

      In 2015 Mitsubishi approached him and thus the new team was formed and opened Sims Mitsubishi in March 2016.   In the first year of operation the store hit #2 in Ohio in Mitsubishi sales.   They were also a regional 'Rookie of the year'.  

     His best part of his day is contributing to growing his work team and achieving goals.  Stop in and see him.   His dislikes are interruptions of vendors and pushy solicitors.    He and his wife have 5 children from small to tall.   He values further education and continuous training for his staff.    Developing of tomorrow's leaders in a priority to grow the company.  

       He owns tm that is also at 2908 Medina Rd.  They purchase people's unwanted nice cars in 10 minutes.   One simply have to call Chris or him to make an appointment.

  • Chris Osborne
    Used Car Manager
    330 722-8000

    Chris is the former owner of Lee- Schubert Buick, Pontiac Cadilac in Wellington Ohio.   He is a Medina County native and welcomes whom he meets with a warm reception.   His youngest is a starting point guard player on the Highland High School Boys Basketball team. 

  • Chelsea Rogers
    Customer Experience
    (330) 722-8000

  • Windy Logan
    Financial Solutions Manager
    (330) 722-8000

    Windy originally from Elyria is best known on television as the "Credit Queen".    She wakes up every morning to help people solve a credit challenge.  With her knowledge and determination she will get you financed.  The difference between her and others is that she will 1) have you picked up 2) she has access to our own finance company that no other dealer has access to and can use those banks if she believes in the customer.   3) She will coach you to respect your credit so that where ever you are starting you can get a brand new car next time.

    She has worked for Sims for years and really enjoys customers.   

  • Michael Newton
    Customer Experience

  • Kyle Miller
    Customer Experience

    Kyle was born and raised locally he went to Hudson High School, played soccer and attended Kent State University.  He is a new member but truly illustrates the customer experience.    When not at work fishing, hunting and kayaking is where you will find him.

      Customers say "I valued how he stayed in touch but never was pushy"

  • Darryl Henry
    Customer Experience
    (330) 722-8000

    Darryl's customers love him for with politeness and genuine interest in helping them get the best transportation solution.  Originally from Maryland, Darryl calls Ohio home.   He spent many years in the Navy prior to his arrival at Sims.

  • Jessica Babka
    Customer Experience
    (330) 722-8000

  • Scott Acevedo
    Fixed Operations Director
    (330) 722-8000

    Scott is Cleveland's only triple diamond certified service manager.  He was employee number #3 and has been at Sims Mitsubishi since before they had electricity.    He is 6 years with Mitsubishi and he and his wife both own them.   

    He has been with Mitsubishi for the last seven years and has lived in Cleveland all of his life.

  • Kevin Cook

  • Casey Efaw
    Delivery Manager
    (330) 722-8000

    Casey is employee #5 and has been here since day one.  He has recently been promoted to sales/ customer service  after selling 20 cars for the year.   He is a 'team player' that helps other get it done.

  • Ed Moeller
    Certified Master Technician
    (330) 722-8000

    Ed is a Mitsubishi Master Technician and has been working with Mitsubishi for 20 years.